State driver services facilities to require appointments in more than 40 locations

State driver services facilities to require appointments in more than 40 locations

By ANDREW ADAMS  
Capitol News Illinois 
aadams@capitolnewsillinois.com

Drivers who need to renew their license at a secretary of state facility will likely have to make an appointment starting this fall.

Starting Sept. 1, 44 driver services facilities in medium- to large-sized cities around the state will require appointments for driver services – things like renewing a license, updating a license to meet Real ID requirements or taking a driving test. Vehicle services, like title registration, will still be offered on a walk-in basis. 

The facilities impacted by the move to appointment-based service are in some of the state’s most high-traffic locations. These include all but one of the locations in Chicago as well as locations in Aurora, Deerfield, Naperville, Waukegan, Champaign, Decatur, Bloomington, Peoria and more.

The change in policy is accompanied by a standardization of hours at driver services facilities. All driver services facilities will operate from 8 a.m. to 5:30 p.m. Monday through Friday. Sixteen locations will offer Saturday morning hours from 8 a.m. to 12:30 p.m. 

“Our goal is to change the stereotype of dealing with government offices,” Secretary of State Alexi Giannoulias said on Thursday, noting that he hopes customers have a “positive experience.”

Appointments can be made by visiting the secretary of state’s website at ilsos.gov or by calling 844-817-4649. 

Giannoulias said that the cost of implementing the changes falls within the existing secretary of state’s budget. 

“This is sort of the first major step in implementing the rest of our modernization goals,” Giannoulias said.

Giannoulias also encouraged Illinoisans to make use of online services when possible, including driver’s license renewal and ordering license plate stickers. The secretary of state’s office also received more than $75 million in this year’s budget for its IT modernization efforts, which have already resulted in an overhaul of the office’s website, ilsos.gov.

“The revamped website is more intuitive and prioritizes our most popular programs and services so customers can find the information they want and need faster and more conveniently,” Giannoulias said in a July 12 news release. 

It’s a continuation of several pandemic-driven shifts toward modernization for the secretary of state’s office. That process began under former secretary Jesse White, who held the office for more than two decades before Giannoulias took office in January. 

These pandemic-era modernizations included piloting appointment-based service and offering expanded online services for drivers. 

Capitol News Illinois is a nonprofit, nonpartisan news service covering state government. It is distributed to hundreds of print and broadcast outlets statewide. It is funded primarily by the Illinois Press Foundation and the Robert R. McCormick Foundation, along with major contributions from the Illinois Broadcasters Foundation and Southern Illinois Editorial Association.

Leave a Comment





Local News

Ava (left) and Kendall Shine, daughters of Township of Lyons attorney Elizabeth Shine, led the board in the Pledge of Allegiance. (Photo by Steve Metsch)

Lyons Township to co-sponsor St. Patrick’s Day Parade in Countryside

Spread the love

Spread the loveBy Steve Metsch The annual Countryside St. Patrick’s Day Parade is getting a boost from the Township of Lyons. The township board unanimously approved a $1,000 sponsorship for the city’s popular event. “We have traditionally sponsored this event,” Township Supervisor Christopher Getty said at the board’s Feb. 8 meeting. “Although we have not…

Stephan Alheim pauses during his 19,431-foot climb of Mount Kilimanjaro. (Supplied photo)

Lyons man ‘accomplished something’ with Kilimanjaro climb

Spread the love

Spread the loveBy Steve Metsch Stephan Alheim of Lyons learned a lot about himself while making the 19,341-foot climb to the top of Mount Kilimanjaro in Tanzania. He learned preparation is important, especially when it comes to breathing properly. He also learned to have faith in the climbing guides. And he learned to always bring…

Lyons Trustee Dan Hilker said the high standards of the public works department will continue as the village seeks a new director. (Photo by Steve Metsch)

Lyons to raise water rate as Chicago charges more

Spread the love

Spread the loveBy Steve Metsch With its hand forced by Chicago, the Lyons Village Board has unanimously approved an increase in the water rate. The new rates will take effect March 1. Lyons has no choice but to raise the rate since Chicago raised the rate it charges water suppliers that sell water to the…

Firefighters arrive at a Justice house fire on February 10. (Photo courtesy of Roberts Park Fire Protection District)

2 hurt in Justice house fire

Spread the love

Spread the love By Carol McGowan  Two adults were taken to the hospital in good condition, with possible smoke inhalation, after a house fire at 8217 S. 85th Court in Justice last Thursday. The Roberts Park Fire Protection District was called to the fire just before 12:30 in the afternoon on February 10. Firefighters arrived…

3d render of a bowling strike with skittles and a ball.Digital image illustration.

Girls Bowling: Shepard, Stagg both heading to first state finals

Spread the love

Spread the loveBy Randy Whalen Correspondent The Stagg and Shepard girls bowling teams had coming into sectional weekend never advanced to the IHSA state finals. But with an opportunity to do that last week, both squads stepped up with great performances down the stretch and punched their tickets to the state finals. The Chargers and…

SRP-IMAGE-Logo

Mt. Carmel tops Rice in big Blue battle

Spread the love

Spread the loveBy Steve Millar  Correspondent On a night when Mount Carmel honored one of its all-time best point guards — retiring the jersey of former Caravan and Illinois star Tracy Abrams at halftime — two of the Chicago Catholic League’s current top point guards staged an epic duel. Brother Rice junior Ahmed Henderson scored…

Freestyle wrestling icon vector. Female. Pictogram women sport. Logo. Match girls. Symbolic image is one of a series. Greco-Roman. Isolated.

Girl wrestlers make history as first IHSA state qualifiers

Spread the love

Spread the loveBy Steve Millar  Correspondent For Morton senior Karla Topete, Feb. 12 was a special day for a greater reason than just her winning a sectional wrestling championship. Topete and her teammates competed at the Andrew Sectional, one of four sectionals that marked the start of the IHSA’s first individual girls wrestling state series.…

SRP-IMAGE-Logo

High School Hockey: St. Rita drops two of three to Carmel, bows out of Kennedy Cup

Spread the love

Spread the loveBy Steve Millar  Correspondent St. Rita came out angry for Game 2 of its Kennedy Cup playoff quarterfinal series with Carmel. Two days earlier, the fifth-seeded Mustangs were run off the ice by the fourth-seeded Corsairs in a 5-0 loss in which they gave up three first-period goals and were never really in…

Stagg senior Gail Korbitz said the Chargers’ 22-8 regular season was full of fun. Photo by Jeff Vorva

Stagg girls hoops enjoying dream season

Spread the love

Spread the loveBy Jeff Vorva Staff writer The night before a signature victory over Lincoln-Way Central, Stagg senior guard Laila Bakarat had sweet dreams. “I dreamt about it the night before it happened,” she said. “I literally dreamt about winning. I woke up and said, ‘I hope this is reality.’’’ The reality was that she…

Stagg graduate Tom Kazanecki, right, is guarded by St. Xavier University’s Joshua Evans during a recent game. Kazanecki changed his mind on playing an extra season for St. Ambrose after he was injured in a practice. Photo by Jeff Vorva

College Report: Former Stagg standout Kazanecki gives hoops one more year

Spread the love

Spread the loveBy Jeff Vorva Staff writer The idea was for Tom Kazanecki to finish his basketball career at St. Ambrose in 2021. The former Stagg hoops standout was even toying with the idea of starting a military career, even though he had an extra year of athletics eligibility remaining, thanks to seasons getting snipped…

Neighbors

greater chicago food depository

Township of Lyons donates $10,000 to help food pantries

Spread the love

Spread the loveBy Steve Metsch The Township of Lyons board was in a giving mood at its most recent meeting. The board approved sponsorships and donations totaling $12,250. The largest donation was $10,000. It went to the Greater Chicago Food Depository which runs 12 monthly mobile food pantries in the township each year. Supervisor Christopher…

Tina Grotzke chats with Countryside Mayor Sean McDermott after he presented her a certificate of appreciation for her 20 years on the zoning board. (Photo by Steve Metsch)

Countryside zoning commissioner honored for 20 years on board

Spread the love

Spread the loveBy Steve Metsch For the past 20 years, Tina Grotzke has had a say-so in every development that’s come to Countryside. Grotzke was appointed to another term on the city’s the plan commission zoning board of appeals during the city council’s meeting on June 12. Mayor Sean McDermott noted Grotzke’s two decades of…

Dr. Blair Nuccio

Nuccio bids farewell to Indian Springs SD 109

Spread the love

Spread the loveBy Carol McGowan After 25 years of serving the area, 22 of those at Indian Springs School District 109, Dr. Blair Nuccio is set to retire. Dr. Nuccio was the assistant superintendent at District 109 before becoming superintendent in July of 2017. Prior to that, he spent three years as the superintendent at…

Dario Lemus, Jr., of Lyons, demonstrates the moves that helped him become an Illinois Junior Olympic boxing champ. (Photos by Steve Metsch)

A real knockout

Spread the love

Spread the loveLyons boy, 10, heads to boxing nationals By Steve Metsch Dario Lemus Jr., has yet to knock out an opponent in the boxing ring. Give him time. After all, the 10-year-old Lyons boy has only been boxing for 18 months. “I’ve dropped two kids, but not like a knockout,” Dario said with a…

The Qahwa coffee house is now open in Bridgeview. (Photo by Nuha Abdessalam)

New Middle Eastern coffee shop opens next to Bridgeview courthouse

Spread the love

Spread the loveBy Nuha Abdessalam Coffee connoisseurs take heart, Bridgeview Court Plaza’s newest addition, The Qahwa, is now open. Prepare to be captivated by a truly unique Middle Eastern coffee experience, nestled in the heart of Bridgeview’s “Little Palestine.” The Qahwa, with its one-of-a-kind Middle Eastern coffee blends and inviting atmosphere, is a haven for…

Kathy Headley

Temps were hot, but golfers were cool

Spread the love

Spread the love. Kathy Headley Your correspondent in Chicago Lawn and Marquette Manor 6610 S. Francisco • (773) 776-7778 . The weekend of June 22/23 started with temps in the 90s, a high humidity both days and the threat of rain loomed throughout the weekend as well. This is not unusual for the third week…

Shriners entertain the crowd at last year's Oak Lawn Independence Day Parade. (File photo)

Oak Lawn Fourth of July festivities

Spread the love

Spread the loveCelebrate Independence Day at the Village of Oak Lawn’s annual Fourth of July Parade at 4 p.m. on Saturday, June 29! This cherished community event brings together families, friends, and neighbors to honor the spirit of freedom and patriotism. Parade will step off at 95th Street and Lacrosse and head west on 95th…

Mary Pat Carr

District 230 names Director of Safety and Security 

Spread the love

Spread the loveFrom staff reports The Consolidated High School District 230 Board of Education approved Dr. Mary Pat Carr as the district’s first Director of Security. She will move from her current position as Assistant Principal of Activities at Stagg High School to the Administrative Center on July 1. Her duties as Director of Safety…

The Worth Public Library, 6917 W. 111th St., hosted its annual celebration on June 1 to bring patrons of all ages out to sign up for its summer reading program. (Supplied photos)

Worth Public Library kicks off summer reading program

Spread the love

Spread the loveBy Kelly White Patrons at the Worth Public Library welcomed in the summer season earlier this month. The library, 6917 W. 111th St., hosted its annual celebration on June 1 to bring patrons of all ages out to sign up for its summer reading program. “We love any excuse to celebrate reading with…

Fire hoses line the parking lot outside of the UFC Gym last Thursday. (Supplied photos)

Fire knocks out Orland’s UFC Gym

Spread the love

Spread the loveFrom staff reports A fire last Thursday afternoon practically destroyed an Orland Park gym and knocked out neighboring businesses, as well. Orland Park firefighters received a call at 2:31 p.m. June 20 for a reported fire in the UFC Gym located at 66 Orland Square Drive Unit C. Multiple 911 calls were received for a…