BBBlogo2021

Moving scammers out there, BBB warns

Spread the love

.

By Better Business Bureau staff

.

Moving is always a stressful project. Throw in the threat of a moving scam, and things get even worse. Before hiring a moving company, careful research is necessary to avoid falling victim to a moving scam. These scams run the gamut from missing items, massive price hikes and in some cases, goods being held hostage for additional payment.

In 2023, 1.5 million inquiries on BBB.org were made about moving companies, and 5,918 complaints were filed with BBB against moving companies throughout the year. Additionally, consumers who fell victim to moving scams and reported them to BBB Scam Tracker in 2023 lost a median of $350.BBBlogo2021

How moving scams work

With the amount of moving activity during spring and summer, the potential of being a victim of a moving scam also increases. There are several versions of moving scams reported to BBB every year, including:

  • No show: Consumers receive a quote and pay a deposit, but the movers never show up.
  • Upcharge: Consumers are charged on their credit cards for more money than the moving company originally quoted for their services.
  • Extra fees: The moving company provides a quote based on expected weight, and after loading the truck, they inform the consumer that the load is over the expected weight and an additional fee must be paid. Most of the time, the additional fee is significantly more expensive per pound, sometimes as much as double the original estimate.
  • Stolen items: One of the most disruptive and difficult-to-anticipate moving scams is when everything appears to be going well. The movers provide an estimate, arrive on time, and load your belongings on a truck. However, this is where the interaction turns disastrous. When the truck fails to arrive at its destination, either your belongings are gone, or the company requires the consumer to pay an additional fee to deliver them, holding the possessions hostage.

One consumer reported their experience of a moving scam to BBB Scam Tracker: “[Name redacted] moving company [name redacted] charged my credit card $505 more dollars then quote he promised of $1595. His workers also stole belongings of mine by not emptying the truck and drove away with them. They complained my $50 each tip was not enough so [name redacted] decided to charge me extra knowing full well his workers kept my belongings too. This is also in addition to items that I let them keep from the previous apartment.”

To avoid becoming a victim of a moving scam this National Moving Month and in the future, BBB recommends consumers follow these guidelines:

  • Watch out for warning signs. When reviewing a company’s website, if there is no address or information about a mover’s registration or insurance, it is a sign that it may not possess the proper policies to protect a consumer’s belongings. Additionally, if the mover uses a rented truck or offers an estimate over the phone prior to or instead of conducting an on-site inspection, it may not be a legitimate business. Another warning is if telephone calls are answered with a generic “movers” rather than a company name.
  • Be wary of unusual requests and extra costs. If a mover asks for a large down payment or full payment in advance, that may indicate a fraudulent business. If an individual’s possessions are being held hostage for additional payment not agreed upon when the contract was signed, contact BBB or local law enforcement for help.
  • Get everything in writing. When moving between states or provinces, check BBB.org or contact your local BBB to check if the business is reputable. In the U.S., all interstate moving companies require an identification number issued by the Federal Motor Carrier Safety Administration (FMCSA) and a U.S. Department of Transportation number. Make sure to read the terms and conditions of your moving contract carefully, the limits of liability, and any disclaimers. The pickup and expected delivery date should be easily identified.
  • Keep an inventory of your belongings. An inventory sheet is one of the best ways to keep track of your possessions. BBB recommends consumers who are moving to label the boxes their belongings are packed in and what is in each box. In general, movers are not liable for lost or damaged contents in customer-packed boxes unless there is provable negligence on the mover’s part. Taking photos of the contents before packing is a great way to prove if damages were incurred during the moving process.
  • Ask questions. Do not be afraid to ask questions about anything you don’t understand. If the moving company can’t or won’t answer your questions, look for another company. Trust matters when hiring a moving company.

Local News

dvn 6-14-24 riot fest lineup

Riot Fest abandons Chicago park for SeatGeek Stadium

Spread the love

Spread the loveBy Bob Bong Last year, Lyrical Lemonade moved its Summer Smash hip-hop music festival from Chicago’s Douglass Park to Bridgeview’s SeatGeek Stadium. Thousands of fans poured into the stadium at 7100 S. Harlem Ave. over the course of three days and, by most accounts, enjoyed the experience. Summer Smash returned to SeatGeek this…

Softball stock

Softball | Marist will play for state title for fourth straight season

Spread the love

Spread the loveBy Randy Whalen Correspondent Marist returned to the state title game for the fourth straight season with a 7-1 victory over Mundelein in the semifinals, held June 7 at Louisville Slugger Sports Complex in Peoria. The Mustangs (36-2) were making their first appearance at state since 1996. “We have a core group of returners,”…

Chicago Red Stars player Penelope Hocking signs autographs before the team's match against Bay FC on June 8 at Wrigley Field. Photo by Xavier Sanchez

Record crowd sees Bay FC top Red Stars at Wrigley Field

Spread the love

Spread the loveBy Xavier Sanchez Correspondent Historic Wrigley Field hosted its first professional women’s sporting event in 80 years when the Chicago Red Stars hosted Bay FC on June 8. An NWSL-record announced crowd of 35,038  came out on a cool, rainy evening on the North Side and saw the expansion team from the San…

Marist seniors Caroline O’Brien (left) and Camryn Lyons hold the Class 4A state runner-up trophy after St. Charles North defeated the RedHawks, 7-2, in the championship game on June 8 in Peoria. Photo courtesy of Marist High School Athletics

Softball | St. Charles North rides big inning over Marist for Class 4A state title

Spread the love

Spread the loveBy Randy Whalen Correspondent The final game was in doubt until the late innings but, in the end, Marist came up short in its bid for a second consecutive state championship. St. Charles North (25-6) broke open a tied game by scoring five times with two outs in the bottom of the sixth,…

Marist's Nathen Toth (3) was named the boys volleyball state finals MVP by the Illiniois Volleyball Coaches Association. File photo

Boys Volleyball | Marist’s Nathen Toth named state finals MVP

Spread the love

Spread the loveBy Jeff Vorva Correspondent   With the IHSA boys volleyball state semifinals and finals championships held on the same day, the round of four tends to get overshadowed once the smoke clears. But Marist’s 28-26, 26-24 semifinal win over Glenbard West in a battle of two of the top five teams in the…

York's Ben Brown, shown getting ready to serve against Marist in the state championship on June 1, is the son of Chris Brown, who helped Oak Lawn finish fourth in the state in 1993. Photo by Jeff Vorva

Brown family legacy continues in world of Illinois boys volleyball

Spread the love

Spread the loveBy Jeff Vorva Correspondent The Brown family’s legacy continues in the world of boys volleyball. Twins Chris and Eric Brown helped Oak Lawn finish fourth in the IHSA volleyball tournament in 1993, the second year the boys state tournament took place. Though the twins graduated that year, that season served as a springboard…

Two-time national wrestling champion Austin O'Connor, a St. Rita graduate, won his MMA debut on June 9 in Texas. North Carolina photo

Don’t sleep on grappling great | St. Rita grad Austin O’Connor starts MMA career with a win

Spread the love

Spread the loveBy Jeff Vorva Correspondent The “Irish Nightmare” was not about to be put to sleep. Austin O’Connor, a four-time IHSA state wrestling champion during his years at St. Rita, made his professional MMA debut on June 9; and despite some pre-match taunting from opponent Camden Fontenot — who claimed he would put O’Connor…

Kathy Headley

Few cicadas to bug us in Chicago Lawn

Spread the love

Spread the love. Kathy Headley Your correspondent in Chicago Lawn and Marquette Manor 6610 S. Francisco • (773) 776-7778 . Well, it looks like we escaped the big cicada invasion in Chicago Lawn. I know enough folks in other areas that did not, and it was almost unbelievable to see them all on the trees…

GSWNH_BFEDMfinalshow_060724

Celebrating culture with smiles

Spread the love

Spread the love Four young dancers share smiles backstage at Hubbard High School last weekend, just before they performed onstage as part of the season-ending performance of Ballet Folklórico Estrella Del Mar. The West Lawn-based youth group celebrates traditional Mexican culture through song and dance. – Greater Southwest News-Herald photo by Kelly White

Mary Stanek

Today is a day to fly Old Glory

Spread the love

Spread the love. By Mary Stanek Your correspondent in Archer Heights and West Elsdon 3808 W. 57th Place •  (773) 517-7796 . Fly the American flag proudly on Flag Day—Friday, June 14. This holiday commemorates the adoption of the flag of the United States. Happy Father’s Day to all the men in the community on…

Neighbors

Lawmakers pass on oversight vote for Pritzker’s prison closure, rebuild plan

Lawmakers pass on oversight vote for Pritzker’s prison closure, rebuild plan

By HANNAH MEISEL & DILPREET RAJU Capitol News Illinois news@capitolnewsillinois.com SPRINGFIELD – For the last two decades, each time a governor has moved to close a large state-run facility like a prison or mental health center, a legislative oversight panel has voted on the plan. That changed on Friday – at least for now –…

‘We don’t really know what we’re voting on,’ top Dem says of Pritzker’s prison plan

‘We don’t really know what we’re voting on,’ top Dem says of Pritzker’s prison plan

By HANNAH MEISEL Capitol News Illinois hmeisel@capitolnewsillinois.com LINCOLN – On the eve of a scheduled vote to advise Gov. JB Pritzker’s administration on plans to close and rebuild a pair of dilapidated state prisons, hundreds filed into a junior high school gymnasium Thursday evening clad in matching green T-shirts. Printed on the shirts was a…

Illinois child tax credit: who gets it, how much is it?

Illinois child tax credit: who gets it, how much is it?

By ANDREW ADAMS Capitol News Illinois aadams@capitolnewsillinois.com In the final hours of their spring legislative session, Illinois lawmakers approved a tax credit of up to about $300 for families with young children.  The credit is available to Illinoisans with children under age 12 who qualify for the federal Earned Income Tax Credit, or EITC. Although…

Members of House speaker’s staff sue over ongoing unionization conflict

Members of House speaker’s staff sue over ongoing unionization conflict

By HANNAH MEISEL Capitol News Illinois hmeisel@capitolnewsillinois.com SPRINGFIELD – Members of a would-be union representing staffers in House Speaker Emanuel “Chris” Welch’s office filed suit against their boss on Friday, asking a Cook County judge to force recognition of the union. The Illinois Legislative Staff Association, which formed in the fall of 2022, claims Welch’s…

Elections board urged to dismiss complaint that Bailey illegally coordinated in 2022 campaign

Elections board urged to dismiss complaint that Bailey illegally coordinated in 2022 campaign

By HANNAH MEISEL Capitol News Illinois hmeisel@capitolnewsillinois.com A hearing officer is recommending the Illinois State Board of Elections dismiss a complaint that alleged conservative radio host and political operative Dan Proft illegally coordinated with former Republican state Sen. Darren Bailey during his 2022 campaign for governor. Proft, a one-time gubernatorial candidate himself, is behind an…

Communities, commission push Pritzker admin for more prison plan details

Communities, commission push Pritzker admin for more prison plan details

By DILPREET RAJU Capitol News Illinois news@capitolnewsillinois.com Jimmy Soto spent more than 42 years wrongfully imprisoned in Illinois Department of Corrections facilities. In 2020, he was moved to the “F-House” at Stateville Correctional Center in Joliet, a condemned unit, not because he was being punished, but because it was where the facility was housing individuals…

Judge blocks law that would have banned newly slated candidates from ballot

Judge blocks law that would have banned newly slated candidates from ballot

By HANNAH MEISEL Capitol News Illinois hmeisel@capitolnewsillinois.com A Sangamon County judge on Wednesday blocked the Illinois State Board of Elections from enforcing a new law that would have prevented certain General Assembly candidates who didn’t run in the March primary from getting on the November ballot. The move doesn’t void the bill in its entirety,…

“No Schoolers”: How Illinois’ hands-off approach to homeschooling leaves children at risk

“No Schoolers”: How Illinois’ hands-off approach to homeschooling leaves children at risk

By BETH HUNDSDORFER  & MOLLY PARKER  CAPITOL NEWS ILLINOIS investigations@capitolnewsillinois.com This article was produced for ProPublica’s Local Reporting Network in partnership with Capitol News Illinois. It was on L.J.’s 11th birthday, in December 2022, that child welfare workers finally took him away. They arrived at his central Illinois home to investigate an abuse allegation and decided…

Brushing off concerns of overspending, Pritzker signs $53.1 billion state budget

Brushing off concerns of overspending, Pritzker signs $53.1 billion state budget

By ANDREW ADAMS JERRY NOWICKI & HANNAH MEISEL Capitol News Illinois news@capitolnewsillinois.com CHICAGO – Gov. JB Pritzker on Wednesday signed the state’s $53.1 billion spending plan for the upcoming fiscal year, the largest in state history.  The signing caps months of work – and tension – among top Democratic leaders in Springfield and within the…

Stalled bills: ‘Dignity in Pay Act,’ Prisoner Review Board changes fail to move

Stalled bills: ‘Dignity in Pay Act,’ Prisoner Review Board changes fail to move

By ALEX ABBEDUTO,  COLE LONGCOR & DILPREET RAJU Capitol News Illinois news@capitolnewsillinois.com A bill eliminating the subminimum wage for workers with disabilities failed to pass the General Assembly ahead of its May adjournment, although sponsors say they hope to pass it when lawmakers return in the fall. The federal Fair Labor Standards Act of 1938…